![]()
Five Characteristics of High-Performing Teams
- 09 April 2025
- Yogesh Sood
Consistent Superior Results.
Memorize those three words. We’ll come back to them in a moment.
A team is a group of individuals working together toward a shared goal, bringing diverse perspectives and unique strengths to the table. Ideally, these differences should elevate the team’s performance, but they can just as easily create challenges. High-performing teams, however, overcome these hurdles to consistently achieve superior results.
What Is a High-Performing Team?
The Society for Human Resource Management (SHRM) defines high-performing teams as “a group of goal-focused individuals with specialized expertise and complementary skills who collaborate, innovate, and produce consistently superior results.”
Let’s revisit those words: consistent, superior, and results.
It’s no small feat to build a team capable of delivering at this level. Challenges like conflict, disengagement, and ineffective communication often derail teams. But by developing five foundational traits, you can set your teams on the path to high performance.
1. Psychological Safety
In 2012, Google conducted an internal study to determine why some teams excel while others falter. Surprisingly, the top predictor of team success wasn’t individual talent but psychological safety—a shared belief that team members can take interpersonal risks without fear of embarrassment or rejection.
This sense of safety fosters open dialogue, where every member feels confident contributing ideas. Research from MIT’s Center for Collective Intelligence supports this, showing that socially sensitive teams that encourage equal participation consistently make smarter decisions.
Diversity, especially gender diversity, enhances collective intelligence. Teams thrive when members can express ideas, challenge assumptions, and collaborate without fear—ultimately leading to better outcomes.
2. Healthy Opposition
The line between constructive opposition and destructive conflict is thin but crucial. Teams that strike this balance embrace differing perspectives while avoiding personal attacks. Without healthy opposition, innovation stagnates; too much conflict, and productivity suffers.
High-performing teams understand that opposition isn’t about winning arguments but exploring all sides of an issue. To maintain this balance:
Approach others’ behaviors with an assumption of positive intent.
Avoid personalizing disagreements; focus on the shared goal.
Recognize and respect the motives and values underlying others’ perspectives.
By fostering an environment where differing ideas are valued and debated respectfully, teams can push boundaries and achieve exceptional results.
3. Effective Communication
Effective communication is the cornerstone of high-performing teams. According to the ThinkWise Impact of Team Performance Survey, teams that communicate well consistently outperform their peers. But good communication is more than just exchanging information—it requires understanding and adapting to others’ styles, values, and motives.
High-performing teams practice:
Listening to understand, not to respond or reinforce personal views.
Recognizing and appreciating differences in how team members communicate and process information.
Looking past delivery styles to discern the true intent behind words.
Adapting communication styles to suit diverse audiences and situations.
When communication becomes a tool for connection rather than division, teams can align more effectively around their goals.
4. Trust
Trust is the bedrock of any successful team. Without it, collaboration falters, and suspicion takes its place. High-performing teams assume good intentions, look beyond surface behaviors, and seek to understand the motivations behind them.
Trust is both given and earned. While it’s natural to give ourselves the benefit of the doubt and scrutinize others more harshly, high-performing teams reject this double standard. Instead, they:
Extend trust as the default, creating a positive and collaborative starting point.
Embrace vulnerability by admitting mistakes and sharing challenges.
Demonstrate accountability by following through on commitments.
Foster transparency by being truthful and inclusive.
When trust is the norm, team members feel safe, valued, and empowered to give their best.
5. Relationship Intelligence (RQ)
Beyond technical skills, the ability to navigate interpersonal dynamics—what we call Relationship Intelligence (RQ)—is critical for high-performing teams. RQ enables team members to understand, value, and adapt to each other’s differences, creating a foundation of mutual respect and collaboration.
Teams with high RQ:
Actively work to build connections and find common ground.
Approach conflicts with curiosity and a desire to learn rather than judge.
Appreciate the unique strengths each member brings to the table.
By cultivating RQ, teams transform individual differences into collective strengths.
The Path to High Performance
Building a high-performing team isn’t easy, but it’s achievable. By fostering psychological safety, encouraging healthy opposition, prioritizing effective communication, building trust, and developing relationship intelligence, you can create a team that consistently delivers superior results.
Remember, high performance doesn’t happen by accident. It’s the result of intentional effort, continuous learning, and a commitment to collaboration. So start with these traits and watch your teams thrive.
YS
Or call at: 1800-102-1345