I have just been promoted in my company and have serious challenges in the new role. I feel like leaving this job.

Sincerely,  Nitesh

Dear Nitesh,

It sounds like you’re in survival mode, overwhelmed by everything coming at you. It’s understandable—you’ve taken on a huge new role, you’re supporting your former position, you’re managing a big team of strangers, and you’re trying to tackle an endless flood of emails and Slack messages. No wonder you’re feeling like you’re drowning.

But here’s the good news: what feels like an emergency isn’t actually an emergency. The key is to quiet the noise, organize your thoughts, and take intentional steps forward. Let’s break it down.

Step 1: Hit Pause to Get Perspective

First, you need some uninterrupted time to think. Turn off Slack. Shut down your email. Silence your phone. If you’re in the office, find a quiet spot—stairwells work great in a pinch. If you’re at home, step outside or go somewhere peaceful like a park or café.

Set an out-of-office reply on your email that says:
"I’m focusing on key priorities for the next 48 hours. If your matter is urgent, please follow up after this time."

Now, make a master list of everything on your plate. Include everything, from the smallest task to the most complex project. Seeing it all in one place can help you regain a sense of control.

Step 2: Ruthlessly Prioritize and Delegate

You can’t—and shouldn’t—do everything yourself. Prioritize what absolutely requires your attention and delegate everything else.

• Assistant hiring: Let HR handle it. Ask them to select the best candidate and only bring you in for a final review if absolutely necessary.

• Choosing a coach: Have HR assign one for you. A good coach will be helpful no matter who they are—don’t waste precious time deciding.

• Former job support: Let your replacement handle things independently for a week. Ask them to document any critical issues and bring them to you later. You’re available for genuine emergencies, but only those.

Do not spend a single minute doing something someone else can handle.

Step 3: Communicate With Your Boss

If your boss expects you to “hit the ground running,” you’ll need to define what that actually looks like. Send them a concise email outlining your priorities for the next 30 days and ask for feedback. Something like this works:

"Here are the areas I plan to focus on during my first month in the role: [list priorities]. Please let me know if there’s anything you’d like me to adjust or add."

Your boss might not respond, and that’s fine. The goal is to show initiative and ensure you’re focusing on what matters most.

Step 4: Get to Know Your Team

Once your assistant is in place, have them schedule one-on-one meetings with each of your direct reports. Before the meeting, ask each person to send answers to a few key questions, like:

1. What are your current tasks and goals?

2. What support do you need from me?

3. What’s holding you back?

4. What are you most proud of?

5. What’s your superpower?

6. What do you want me to know about you or the team?

During these conversations, identify tasks you can delegate. Let go of perfectionism—your team might not do things exactly as you would, but they might surprise you with better results. Either way, you’ll free up bandwidth.

Step 5: Focus and Execute

Senior leadership is often about choosing what not to do. Block distractions, focus on what’s critical, and ignore the rest—at least for now.

Start by planning your week:

• What’s your top priority for the next five days?

• What can wait until later?

If you’re worried about fallout from wrong decisions, remember: mistakes are part of leadership. You’ll learn, course-correct, and move on. Most likely, your situation isn’t life-or-death, so allow yourself the grace to figure things out as you go.

Best regards,

Yogesh

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